Warranty Terms and Conditions

1. Scope of Warranty

ZIYA warrants that all Christmas gifts, promotional items, custom packaging boxes, shopping bags, smart water bottles, massage guns, and portable speakers (hereinafter referred to as "Products") shall be free from defects in materials and workmanship for a period of [insert warranty duration, e.g., "12 months"] from the date of original purchase. This warranty applies to the original purchaser only and is non-transferable.

2. Warranty Coverage

- ZIYA will, at its sole discretion, repair or replace any defective Product without charge for parts or labor, provided that the defect arises under normal use and storage conditions.

- Replacement parts or Products may be new or refurbished, and shall be warranted for the remaining period of the original warranty or [insert duration, e.g., "90 days"], whichever is longer.

3. Exclusions from Warranty

This warranty does not cover:

- Damage caused by misuse, abuse, negligence, accident, or unauthorized modification.

- Normal wear and tear, cosmetic damage, or damage resulting from improper maintenance.

- Products subjected to commercial use, rental, or non-consumer purposes.

- Defects arising from use with non-ZIYA accessories or products not approved by ZIYA.

- Products purchased from unauthorized resellers or with altered/removed serial numbers.

4. Claim Process

To file a warranty claim, the purchaser must:

- Provide proof of purchase (e.g., original invoice, receipt).

- Contact ZIYA's customer service at [insert contact email/number] within the warranty period.

- Follow ZIYA's instructions for returning the defective Product (shipping costs may be the purchaser’s responsibility unless otherwise specified).

5. Limitation of Liability

ZIYA’s liability under this warranty is limited to repair or replacement of the defective Product. Under no circumstances shall ZIYA be liable for consequential, incidental, or special damages, including but not limited to loss of use, data, or profits.

6. Governing Law

This warranty is governed by the laws of [insert country/region, e.g., "the People's Republic of China"], excluding its conflict of laws principles.

7. Warranty Validity

This warranty supersedes all prior oral or written representations. ZIYA reserves the right to modify warranty terms at its discretion, provided that such modifications do not affect existing warranty claims.

ZIYA Customer Service

For inquiries or claims, contact:

Email: moses@ziyanghx.com

Phone: +86-13662688655

Website: www.ziyanghx.com

Effective Date: May 25, 2014